How can we help?

Kivi SuperApp is a digital business management platform that lets you run e-documents, bookkeeping, stock, banking, payments and marketplace processes from one place. It is built for companies — from SMBs to businesses across many sectors — that want to simplify their operations and manage them on a single platform.

You can issue e-invoices, e-archive invoices and e-dispatch notes; track customer accounts, stock, cash and bank movements; manage payments and collections; follow marketplace orders; take payments through virtual POS; and reach reports on your business.

No. Kivi SuperApp is designed so you can manage your operations without technical knowledge. Nothing needs installing — use it in your browser with an internet connection, and follow your work in the mobile app.

Yes. Kivi SuperApp is designed for mobile use. You can run e-documents, bookkeeping, payments, banking, stock and marketplace processes from your phone, working on the same data on web and mobile.

If you send the required documents during the day and your financial seal or e-signature is ready, activation happens the same day. After activation you can start issuing e-invoices and using Kivi.

There are plans and modules for different needs, and the features vary by plan. You can review current plans, prices and add-on modules on the pricing page. Kivi also offers a 14-day free trial.

Yes. You can create e-invoices, e-archive invoices and e-dispatch notes in Kivi, send them in a statutory-compliant way and track their delivery status.

Yes. You can view incoming invoices, track outgoing ones and manage the whole invoice process from one platform — including following incoming invoices alongside your stock and customer accounts.

Our compliant e-document infrastructure lets you handle e-invoice, e-archive and e-dispatch processes in Kivi. Our team guides you through the application steps.

You can deliver the invoices you create in Kivi to your customers digitally — share an invoice over SMS or WhatsApp and the delivery is done in moments.

You can share invoice and business data with your accountant through our invoice downloader. The in-app user and permission settings also let you control what each user can access.

Yes. In the Smart actions menu you define rules for your bank accounts; matching bank transactions are then detected automatically and receipts or invoices are created.

Yes. Scheduled tasks let you define automatic jobs for regular work. For a rent payment collected on the same date each month, for example, the invoice can be created on the set date and filed automatically.

You can track customer accounts, income and expenses, cash, banking, stock, payables and receivables, payments and collections, cheques and notes, marketplace and virtual POS bank transactions from one platform, and review your financial position in detail.

Yes. You can track stock, customer accounts and cash movements from one platform: payables, receivables and balances on the account side, and bank, cash and cheque movements on the cash side.

Yes. An account tracking link lets your customers see their payables, receivables and balance live at any time.

Yes. You are alerted when stock reaches a critical level, so you can follow movements in real time and act before you run out.

Yes. You can track credit sales and your customers’ payment status. Due dates, receivables and account balances are all visible on one platform.

You can access reports on accounts, stock, banking, cash, payments and business activity. Filter the ready-made reports and drill into the data you need.

The Kivi dashboard summarises sales, collections, balances, pending invoices and stock on a single screen.

Yes. Connect your bank accounts to follow balances and transactions on one screen and match transactions to invoices. We have integrations with more than 25 banks.

Yes. You can take payments with Soft POS, virtual POS and payment links, then track those payments and your bank transactions in Kivi.

Yes. Kivi SuperApp works with compliant physical POS devices and the app runs directly on the device. Sales, invoicing, stock, accounts, banking, collections and payments are all handled on the POS, and every transaction flows into the web and mobile apps. No separate device is needed.

Yes. Kivi integrates with more than 10 marketplaces, including Trendyol, N11, Hepsiburada, ÇiçekSepeti and Ticimax. Track orders on one platform, turn them into invoices and file them, and keep your stock in sync.

Yes. Kivi SuperApp offers API support for virtual POS and bank integrations.

Kivi offers a range of integrations so you can manage processes across different systems from one place, working with e-document providers such as Pusula and Uyumsoft so your e-invoicing runs through Kivi.

Yes. Import your existing business data into Kivi and carry on where you left off — an Excel import in particular makes the switch quick.

Yes. Instead of recreating customer, product and business records you can start working from your existing data. The scope of the import depends on your current system and data types.

Yes. Kivi supports multiple companies and offers per-branch management for multi-branch businesses: manage user permissions, stock and revenue by branch while monitoring the whole picture from one platform.

Yes. Role-based permissions let you control which user can access which data and actions.

Kivi runs on modern security protocols: stored information is kept confidential, measures against unauthorised access are in place and only authorised users reach the data they need.

A cloud-based architecture keeps your data secure, available and centrally managed. Backups, access control and secure data management run on Kivi’s infrastructure.

Yes. Kivi offers solutions built for the jewelry sector: manage sales, stock, accounts, invoicing, collections and payments from one platform, in line with jewelry regulations.

You can get help six days a week between 09.00 and 18.00 from our free call centre, WhatsApp support line and live chat.